Absolutely! We’ve set up a live chat right at the bottom of our website and it’s available 24 hours a day, 7 days a week.

Whether you have a question, need help with your order, or just want a little advice before getting cozy, our friendly team is always here to help day or night.

We ship from our local warehouse within 24-48 hours.

Delivery usually takes 6–14 business days depending on your location.

You’ll receive tracking details by email once your order is on its way.

If you ordered a combo (blanket + slippers), it’s possible your items may arrive in two separate packages.

This helps us reduce your wait time and ensure that you receive everything as quickly as possible.
Of course, this doesn’t cost you anything extra shipping remains completely free, and Warmly. covers any additional costs for you.

Slippers : We want you to love every moment of comfort with Warmly.

Please note that we don’t accept size exchanges, as each item is carefully made and packaged once your order is confirmed.
Our slippers are thoughtfully designed to fit across two sizes (for example, W 7.5 – 8) ensuring a naturally flexible, cozy fit that adapts perfectly to your feet.

There’s truly little to no chance the size won’t fit, they’re made to feel just right.

Slippers and blankets :

However, if your product arrives with a clear defect, don’t worry our team will make it right.

Simply contact our 24/7 support with a short description and photos, and we’ll arrange a replacement or refund as quickly as possible.

• Blankets: Wash at low temperature (30°C / 86°F) on a gentle cycle.
  Do not bleach or iron.
  For best results, hang dry or air dry naturally.
  Dry cleaning is also safe if preferred.Keep your blanket fluffy, fresh, and irresistibly soft wash after wash.

• Slippers: Wash at low temperature (30°C / 86°F) on a gentle cycle.

They’ll stay fluffy and soft for years.